Short Message: cae44 respects your privacy. Reading this page in full will tell you exactly what data we collect, why we collect it, and what rights you have.
01 Introduction & Applicability
Cae44 (https://cae44.org) is an online gaming platform serving players in Bangladesh. We believe your personal information belongs to you, and protecting it is our responsibility.
This Privacy Policy applies to the cae44 website, mobile app, and all digital services. By creating an account or using the platform, you consent to this Privacy Policy.
Cae44 adheres to international data protection standards. Our goal is to provide a safe, transparent, and enjoyable gaming environment where your information is fully protected.
02 What Data We Collect
Cae44 only collects data that is necessary to provide its services. No unnecessary information is requested. The types of data collected are listed below:
| Type of Information | Example | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Yes |
| Contact Information | Email address, phone number, postal address | Yes |
| Payment Information | Mobile Banking/Nagad number, transaction ID | Yes |
| Device Information | IP address, browser, operating system | Automatic |
| Gaming Activity | Bet history, win/loss records, session duration | Automatic |
| KYC Documents | Passport/NID photo, selfie | Verification Time |
Please Note: cae44 never stores your full card number or bank PIN. Payment details are used solely to verify transactions.
03 How We Collect Information
Cae44 collects data in several ways. It is important that you are aware of each:
Direct Collection
Information you provide directly during registration, profile updates, KYC verification, or when contacting support is collected at the point of submission. You have full control over what you share.
Automatic Collection
While you use cae44, your device, browser, IP address, and gaming activity are automatically logged. This information is used to maintain platform security and drive improvements.
Cookies & Tracking
Cae44 uses cookies, web beacons, and similar technologies to improve your browsing experience. These are discussed in detail in the Cookies section of this policy.
04 Purpose of Data Use
Cae44 uses the data it collects solely for the following purposes:
- Account Management: To handle registration, login, identity verification, and account security.
- Payment Processing: To process and verify deposit and withdrawal transactions.
- Customer Service: To address your questions, complaints, and issues.
- Security & Fraud Prevention: To detect and prevent suspicious activity.
- Meeting Legal Obligations: To comply with AML, KYC, and related legal requirements.
- Service Improvement: To improve your gaming experience, promotions, and new features.
- Contact: To keep you informed about important updates, bonus offers, and platform changes.
Marketing Communications: cae44 may send you promotional messages. You can opt out at any time through your account settings or by contacting support.
05 Data Sharing Policy
Cae44 never sells your personal information. However, data may be shared in the limited circumstances described below:
- Payment Processors: Necessary information is shared with payment service providers such as Mobile Banking, Nagad, or Rocket to process transactions.
- Legal Authorities: Data is disclosed in accordance with the law when required by court order, regulatory request, or legitimate investigation.
- Technology Partners: Limited data may be shared with trusted technology partners who operate the platform, and they are equally bound by the same privacy standards.
- Company Restructuring: In the event of a business restructuring or merger, data may be transferred, but this policy will remain in effect.
What We Never Do: cae44 does not sell your data to advertising companies or data brokers. Your information is never used for third-party marketing.
06 Cookie Policy
Cae44 uses cookies to enhance your gaming experience and ensure the platform functions properly. The types of cookies used are detailed below:
Essential Cookies
These cookies are essential for cae44 to function. Without them, the platform cannot operate — they maintain login sessions, handle security checks, and enable core features.
Performance Cookies
These cookies analyze page load times, error reports, and user behavior on cae44. This helps us make the platform faster and more reliable.
Functionality Cookies
These cookies remember your language preferences, game settings, and profile customizations.
Cookie Controls: You can block or delete cookies through your browser settings. However, disabling essential cookies may cause some cae44 features to stop working.
07 Data Protection Measures
Cae44 employs industry-leading technical and organizational measures to protect your data. Our security framework is outlined below:
- 256-Bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
- Firewall & Intrusion Detection: Unauthorized access is detected and prevented.
- Two-Factor Authentication (2FA): Add an extra layer of security to your account.
- Regular Security Audits: Third-party experts conduct regular audits of cae44's systems.
- Restricted Access: Only authorized personnel have access to specific information.
- Data Backup: Regularly encrypted backups are stored in a secure location.
Your Responsibilities: While cae44 provides the highest level of security, keeping your password and login credentials confidential is your responsibility. Never share your password with anyone.
08 Your Rights
Under cae44's Privacy Policy, you have the following rights:
Right to Access Your Data
You may request to know what information cae44 holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data unless a legal retention obligation applies.
Right to Object to Processing
You may object to your data being used for specific purposes.
Right to Data Portability
You may request a copy of your data in a readable format.
Right to Restrict Processing
You may request that data processing be restricted while an investigation is ongoing.
To exercise your rights: Email us at [email protected] or reach out via live chat. cae44 will process your request within 30 business days.
09 Data Retention Period
Cae44 does not retain data longer than necessary. Retention periods for different types of data are listed below:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the lifetime of the account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | AML & Financial Regulations |
| KYC Documents | 5 years after account closure | Identity Verification Records |
| Log Files | 12 Months | Security Analysis |
| Customer Support | 3 Years After Last Contact | Quality of Service Assurance |
| Marketing Information | Until Consent Is Withdrawn | Based on Your Preferences |
10 Children's Privacy
Cae44 is an adults-only gaming platform. We strictly prohibit account registration or use of our services by anyone under 18.
Cae44 does not knowingly collect data from minors. Age is verified at registration, and KYC documents are requested in cases of suspicion. If we are informed that a minor's data has been collected, we will delete it immediately and close the associated account.
Important: If anyone under 18 lives in your household, use parental controls to restrict their access to the cae44 app and website.
11 Policy Changes & Updates
Cae44 may update this Privacy Policy as needed. For any significant changes, we will:
- We will post a clear notice on the website
- We will send notifications to your registered email
- We will update the "Last Updated" date at the top of the page
Continued use of cae44 after any changes constitutes your acceptance of the updated policy. If you have feedback, reach out to our support team — cae44 always values user input.
12 Contact & Complaints
For any privacy questions, concerns, or to exercise your rights, contact cae44:
Email:
[email protected]
Live Chat:
24/7 live chat support is available on the cae44 website.
Cae44 takes all privacy-related requests seriously and aims to respond within 30 business days. For urgent matters, we will respond sooner.